Finance & Compliance Officer
Ensure our financial health and regulatory compliance while supporting our mission to provide exceptional NDIS support services.
Our Mission
The Well Team exists to provide life-changing care and support for individuals navigating the NDIS system. Our WorkWell™ Model drives how we deliver exceptional, personalized support services while maintaining organizational integrity.
As our Finance & Compliance Officer, you'll ensure our financial health and regulatory compliance, creating the foundation of accountability that enables us to sustainably deliver our mission of transforming lives through quality NDIS support.
Role Purpose
As our Finance & Compliance Officer, you'll work within the CFO/Governance/Finance & Compliance Department, which protects the company's financial integrity, legal compliance, risk management, and audit readiness—ensuring the organization is stable, sustainable, and regulator-proof.
You'll be responsible for overseeing the financial operations and regulatory compliance of The Well Team, reporting to the CFO/Governance lead while working within the critical Performance Monitoring & Feedback stage of our WorkWell™ Model. Your role will ensure our NDIS billing and financial systems operate with integrity, our processes comply with NDIS and regulatory requirements, and our financial reporting provides accurate insights for strategic decision-making.
In line with your department's WorkWell™ contribution, you'll lock in compliance, risk management, and quality control at every step, ensure all care/service delivery is matched with the right documentation and legal foundation, and drive continuous improvement based on audit findings and compliance metrics. This position requires meticulous attention to detail and a deep understanding of NDIS funding.
Key Responsibilities
Financial Management & NDIS Billing
Oversee NDIS billing processes, ensuring accurate invoicing, claim submissions, and payment reconciliations
Manage accounts payable and receivable, monitoring cash flow and maintaining financial records
Process payroll, ensuring accurate and timely payments while maintaining proper records
Support budget development and monitoring, working with department heads to ensure financial accountability
You Will Succeed If You...
Are Financially Astute
Understand the nuances of NDIS funding and financial management
Have High Standards
Maintain meticulous accuracy and integrity in all financial matters
Prioritize Compliance
Navigate complex regulations with confidence and foresight
Translate Data to Insights
Convert complex financial information into actionable recommendations
Balance Mission & Sustainability
Understand that financial integrity enables us to deliver life-changing support
WorkWell™ Model Integration
This role is essential to our WorkWell™ Model, particularly within:
Performance Monitoring & Feedback
You'll process financial data and compliance audits weekly, creating the feedback loops needed for continuous improvement
Service Delivery & Participant Experience
Your accurate processing of NDIS claims ensures participants can access their full entitlements without administrative barriers
Continuous Improvement
Your financial analyses will identify opportunities to optimize operations while maintaining service quality
Job Details
Employment Type
Full-Time
Start Date
Immediate
Department
Finance & Governance
Reports To
CFO / Governance Lead
Key Performance Areas
NDIS claiming accuracy and efficiency
Compliance with financial regulations
Quality and timeliness of financial reporting
Audit readiness and outcomes
Financial process efficiency and optimization
Qualifications
Degree in Accounting, Finance, or related field
3+ years experience in finance or accounting roles
Experience with NDIS billing and financial requirements
Strong compliance and regulatory knowledge
Advanced Excel and accounting software proficiency